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Report Fraud


Report Fraud

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Report Fraud


Report Fraud

Why should you report your knowledge about insurance fraud?

Because it is wrong, illegal and costs honest policyholders each and every year. Reporting fraud is the right thing to do.

To report your information on suspected insurance fraud to the IFBA you have 3 options:

1. Submit a secure form


2. Send an Email


3. Call the Hotline

You can make a report on suspected insurance fraud by emailing the IFBA team.

More than 5 million individual claims are lodged every year in Australia. Make sure that you provide as much detail as possible, so that IFBA can match the information with a claim that has been lodged.

You should try to include details covering, what happened, who you believe did it, where it occurred, when it happened and any other details that might help to identify the claim (eg, a care registration).

During normal business hours you can call the IFBA Hotline to provide information on what you know about insurance fraud.

The IFBA Hotline can be reached during normal business hours at

1800 600 444



Privacy


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Privacy


Your Privacy and Reporting Fraud

The need for Privacy Compliance when managing fraud related information is of paramount importance to IFBA.

If you make a report concerning a suspected fraud, your information does not need to be recorded. You can remain anonymous. If you do provide your contact details to IFBA, all information is maintained onsite by our fraud information coordinator and after 90 days is destroyed.

IFBA will, when it is satisfied that there has been a possible fraud committed, transmit the information you provide to relevant insurance companies. Insurance companies adhere strictly to Australian privacy legislation and handle the information accordingly for investigation and potential law enforcement purposes.

If you have a specific question about IFBA privacy procedures please email IFBA.